Key/Link Worker Training in Birmingham - 1 day

Welcome to TECC's Link/KeyWorker Training & Workshops

TECC Services provides a one day training workshop in relation to key/link worker training in the health and social care sector. The successful care and provisions in place in a residential setting is dependent upon how effective and supported the staff team is. The workshop will enable those in the position of key/link worker and those considering the position to gain insight and understanding with regards to the importance and difference this role can play in an individual's life.

The workshop covers:

  • Legislation and regulation
  • Care standards and guidance
  • Understand the role of a key/link worker in a residential setting
  • Professional boundary management
  • Safeguarding
  • Understand what the role does and does not contain
  • Promote awareness of the importance of this role
  • Explore contextual framework
  • Affective listening skills and empathy
  • Example key/link worker reports and session content to support practice
  • Codes of conduct and legal responsibilities, including accurate record keeping and report writing
  • Mindful awareness of those they work with and the impact upon them
  • Effective key/link worker prerequisites
  • Resilience
  • Personal and professional care and supervision
  • Key/link worker strategies and interventions
  • Confident, competent practice

The training is provided in a friendly, informative and supportive environment at our centre in Birmingham, enabling the delegate to learn about relevant legislation and guidance that applies to the role of key/link worker. Delegates will be aware of safeguarding measures, lone working and dignified practice within their roles and apply this to practice in context during the training. A delegate will be able to discuss how policy can be applied in practice and demonstrate a confident level of understanding and awareness in relation to professional responsibility, accountability and collaborative working arrangements, both internally and externally.

The scenarios, written activities and practical exercises provide consistent opportunities to promote confidence and competence, enabling the training to be evaluated and evidenced. Additional support in relation to policy and procedure can be provided upon request for companies and organisations.